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Once your booking is created a set of IPMI credentials will be generated for each server in your POD. Using these credentials you may control your server using the following commands. Your IPMI credentials will be emailed to you after your booking is confirmed. Additionally, your IPMI credentials can also be found on the LaaS dashboard under Account > My Bookings and then selecting the Details on your booking.
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If you can ping the vpn server, but cannot establish a vpn connection, a firewall is likely to be the culprit. Please verify that there is not a firewall on your network that will block the vpn connection.
My booking is taking a long time to complete
If it takes more than several hours for you booking to be confirmed, you should contact the lab by email at akraino-lab@iol.unh.edu.
General Support
If you have further questions or problems, you may contact the IOL Akraino team at akraino-lab@iol.unh.edu. We are able to assist you with any connectivity problems and will work to respond within one business day.
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